Help Center
Answers for golfers and coaches.
Find practical guidance for searching, matching, lesson inquiries, accounts, and coach profile claims.
For golfers
How do I find a coach?
Browse the coach directory and combine filters for location, price, specialty, skill level, environment, and technology. You can also take the match quiz for a ranked starting point.
What does a match percentage mean?
It is a compatibility estimate based on the quiz information and the profile details available to Phoenix Golf Coaches. It is not a guarantee of lesson availability, personal chemistry, or improvement.
Does submitting a lesson inquiry confirm my lesson?
No. The selected coach reviews your request and must confirm a time with you directly. Unless a page clearly states otherwise, Phoenix Golf Coaches does not collect payment or guarantee availability.
Can I save or compare coaches without an account?
Yes. Anonymous selections may be stored in your current browser. Signing in lets supported account data remain associated with you, subject to the features currently available.
How do I report incorrect profile information?
Use the contact page and include the profile URL, the information that appears incorrect, and a reliable public source supporting the correction when available.
For coaches
Does creating an account give me control of a coach profile?
No. Account creation and profile claiming are separate. Editing access is granted only after a claim is reviewed and approved.
How can I claim an existing listing?
Sign in, open the coach claim flow, search for your listing, review the identifying details, and submit professional evidence connecting you to the profile. A matching name or email alone is not sufficient.
What if I cannot find my profile?
Choose “Request a new coach listing” in the claim flow. New listing requests remain pending until they are reviewed and are not published automatically.
Is a claimed profile automatically verified?
No. Claimed, claim-approved, published, featured, and verified are distinct statuses. Verification requires its own review criteria.
Accounts and privacy
I used magic-link sign-in before. Can I keep my account?
Yes. Use Forgot Password with the same email address to establish a password for the existing account. This preserves the existing user ID and associated records.
I did not receive an account or recovery email. What should I do?
Check spam and promotions folders, confirm the email was entered correctly, and wait before requesting another message. Repeated requests may be temporarily rate-limited. If the issue continues, contact support.
How can I request deletion or correction of my information?
Review the Privacy Policy, then contact us from the email associated with the account and describe the request.
Still need help?
Tell us what you were trying to do and include the relevant coach or facility link.